"We are a screen-printing company from Panama. We decided to add embroidery in house. After shopping around we found RiCOMA to be affordable. We could not have afforded thismuch embroidery capacity from any other supplier. The quality of embroidery is at least as good as we were getting done by other embroiders. We are able to make more profit than if we had bigger payments offered by other embroidery machine suppliers."

"To RiCOMA, thank you also for everything. I received the starter kit today too! You guys are unbelievable, and it has been a great experience buying your machine so far.
I wanted you to know that I received the machine already today! This transaction with you has been one of the best and most pleasant transactions I have ever had and I have dealt with a lot of people. I wanted to thank you again for your prompt communication and outstanding service.  I look forward to buying some more heads in the future!"

"Please convey my appreciation to your trainer - Charles Porcel for his outstanding training on our new RiCOMA machine. He is not only knowledgeable and experienced, but also very patient and courteous. We have surely learned how to operate the machine, how to do regular maintenance, how to embroider different items, and especially how to avoid common mistakes. The most important thing is he has showed us how to manage our cost and then price our work to make a profit. What a great experience for me! Thank you, Charles. Thank you, RiCOMA. You guys really go above and beyond to help people like me."

"My husband and I have decided to start a home-based embroidery business. I searched around and sent a few inquiries to different companies. Within 1 hour, I received a phone call from RiCOMA. The sales rep, Mitch Long, asked me a few questions about what we planned to do, what market segment to target and what size of orders to fill, and then gave the suggestion to start with their special startup package with a single head machine. This package has everything we needed to start the business plus the training and warranty. We not only have started our new business and started making money, but also have saved thousands of dollars than what other companies offered us. I wholeheartedly recommend Buy from the Factory."

"I downloaded the D.I.S.C software demo from your website, played with it and then joined your weekly webinar hosted by Ken Parsons. The webinar is fun, informative, interactive and FREE. I also watch the training video and learn the software at my speed and time of convenience. I really like your D.I.S.C software. It is so easy to learn and to use. The digitizing quality is excellent. Some of the tools you have included in D.I.S.C are only available with some top brands for a few thousand dollars more. Now I am a proud owner of RiCOMA machine and software. Whenever I have a question, I always receive the reply within 2 hours. Your customer training and support is second to none. "

"I want to share with you, my success I have had since the purchase of my RiCOMA, RCM1501-PT Machine and training seminar in Miami.
Within the first 2 weeks, following the training seminar, I accomplished 4 embroidery orders totaling 200 T shirts and 150 hats. My RiCOMA Machine performed without a problem. Everything went better than I ever imagined. I attribute this to the support and training I received from your sales and technical departments.
As of today, I have logged a few million stitches on my machine and have embroidered over 1000s of garments.
I have not had a single issue with my RiCOMA Machine. Matter of fact, as I mentioned, I am extremely pleased with both the training and support that RiCOMA has provided me with. Your staff has been very knowledgeable and professional.
I am very happy and excited about my new embroidery business and the confidence I have with my new machine and the support from RiCOMA. I really appreciate your motto, “Only when our customers succeed with our products and services, can we succeed in our business!
Thank you and I look forward to a long term business relationship with your company. "

"I am new to embroidering and I would like to thank Mitch Long IV my Ricoma representative for all the help and support he gave me while I was purchasing my machine. Mitch made my experience with Ricoma a very enjoyable one. He made sure I had all the information, software and videos I needed to help me before I received my machine. Even after I received my Ricoma machine, he has kept in contact with me to make sure my training went well.
I would also like to thank Nicolas Oyazabal who trained me on how to operate my Ricoma. Nicolas did a thorough job on explaining how all the functions on the machine work and answered all my questions so I could understand my machine and embroidery.
Again I would like to thank Mitch Long IV and Nicholas Oyazabal for making my purchasing of a Ricoma embroidery machine a very pleasurable experience. I would highly recommend for anybody looking into purchasing an embroidery machine to give Mitch Long IV at Ricoma a call. "