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Package Deals
Check out our complete embroidery Start-Up Package that includes everything you need to start your own profitable embroidery business.

Industry's #1
With every one of our machines you get the industry's best, 5-Year Warranty, which gives you confidence in our quality and service.

Equipment Leasing
Don't let initial costs keep you from starting your embroidery business. Let Dick Clark Asssociates help you finance the equipment you've always needed.

Distributorship
Contact us to find out how you can carry our great line of products and be a part of our team.

Support

Training on RiCOMA Embroidery Machines
Training and toll free support is included with every purchase of RiCOMA embroidery machines. It is offered to all RiCOMA customers at our facility in Miami, Florida. On-site and one-on-one training is available for purchase. Please call toll free 1-888-292-6282 or 305-418-4421 or email to service@RiCOMA.us to schedule. Whether you are a beginner or veteran embroiderer, our professional instructors with years of experience in the industry will help you get the most out of your machine.

Machine Service & Support
RiCOMA has built its reputation on service and support. We are dedicated to providing the best customer service and support to our customers worldwide. If you have any issues with your machine, or just a technical question, our factory trained technical staff is ready to help at any time. Please contact our Customer Service and Support at
Phone: (305) 418-4421
Toll free: 1-888-292-6282
Fax: (305) 418-5036
E-mail: service@RiCOMA.us

Software Training and Support
Each version of our software comes with a training video, which can be downloaded at http://www.ricoma.us/videos.php.
Besides, you can always contact our software service and support team at software-support@ricoma.us.

Instant Support on Skype
If you need instant support, you can contact us on Skype during office hours (Monday to Friday, 9:00AM to 5:00PM, EST). To do so, just add one of the following Skype names on your Skype contacts list.

Ricoma-Service
Ricomaservice1
Ricomaservice2
Ricomaservice3

Then start communicating with us instantly.

If you do not have a Skype account, you may download and register at www.skype.com.