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| Training on RiCOMA Embroidery Machines |
| Training and toll free support is included with every purchase of RiCOMA embroidery machines. It is offered to all RiCOMA customers at our facility in Miami, Florida. On-site and one-on-one training is available for purchase. Please call toll free 1-888-292-6282 or 305-418-4421 or email to service@RiCOMA.us to schedule. Whether you are a beginner or veteran embroiderer, our professional instructors with years of experience in the industry will help you get the most out of your machine. |
| Machine Service & Support |
| RiCOMA has built its reputation on service and support. We are dedicated to providing the best customer service and support to our customers worldwide. If you have any issues with your machine, or just a technical question, our factory trained technical staff is ready to help at any time. Please contact our Customer Service and Support at Phone: (305) 418-4421 Toll free: 1-888-292-6282 Fax: (305) 418-5036 E-mail: service@RiCOMA.us |
| Software Training and Support |
| Each version of our software comes with a training video, which can be downloaded at http://www.ricoma.us/videos.php. Besides, you can always contact our software service and support team at software-support@ricoma.us. |
| Instant Support on Skype |
| If you need instant support, you can contact us on Skype during office hours (Monday to Friday, 9:00AM to 5:00PM, EST). To do so, just add one of the following Skype names on your Skype contacts list. Ricoma-Service Ricomaservice1 Ricomaservice2 Ricomaservice3 Then start communicating with us instantly. If you do not have a Skype account, you may download and register at www.skype.com. |